Surface Diagnostic Toolkit

There is a good free “Surface Diagnostic Toolkit” from Microsoft .

I first read about it on thurrott.com , however Paul Thurrott gave it more coverage in the Windows Weekly podcast as his “App Pick of the Week” in Episode no 581 (Starts at about the 1 hour 56 minute mark).

This App is built specifically for Microsoft Surface products and the diagnostic tests it performs are tailored for each type of Surface product.

You can download it from Microsoft here

https://support.microsoft.com/en-au/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit

However, if you go to the “Surface”  App that comes with all Surface computers, you can get it there.

The Surface App looks like this:

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Open the “Your Surface” page from the menu on the left>

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Click the link under “SUPPORT  – Surface Diagnostic Toolkit” to download the App and run it.

It does not appear to be  a program that installs traditionally and it looks like you have to download it each time.

 

When you start the App, the first part checks all updates including drivers followed by a reboot. When the computer re-starts, wait a few seconds and a full set of diagnostics will be performed to test all of the things that pertain to your particular type of Surface device – e.g. the tests will be different on a Surface Book than for a Surface Pro as the Surface Book has the detachable keyboard etc..

PROBLEM SOLVED – Google and Bing not seeing my move to HTTPS

Please refer to my two previous posts. I have solved the problem with a cached HTTP page showing up on search results for my site/blog.

I simply added a new “Static Home Page” to my WordPress Blog. Now the first result in both Google and Bing goes to the new (HTTPS) Home Page.

There are some good tutorials on YouTube on how to add a Static Home Page and WordPress makes the process simple. I then installed a widget called “Recent Posts Extended” to appear on the first (Home) page. This widget has a large number of options to vary the appearance.

Thankyou YouTube and WordPress.

UPDATE to “Google and Bing Not Seeing My Move To HTTPS”.

Please refer to my previous post. It has now been 4 days since I inserted the “site map” and this is what has happened:

When I search for whysun.com and / or Whycal’s Blog the first result is the old “HTTP” Home Page. However, my “About” page as well as the July post for “Google and Bing Not Seeing My Move To HTTPS” plus a number of (but not all) individual topic headings come up as HTTPS.

But, it just so happens that I was listening to the latest Episode (No 674) of the Security Now Podcast and the hosts were discussing this subject or more particularly the move by Google Chrome to start flagging non HTTPS sites as not secure. Starting at about the 52 minute mark, Steve Gibson explained that, where the search terms do not specify HTTPS, the default is to display the HTTP page.

So that would mean, with my site, as long as there is a cached HTTP version of the Home Page somewhere in the search chain, the HTTP version will continue to be returned until any cached versions are removed. This appears to be what is happening.

Version 68 of Chrome will start flagging non-HTTPS sites as unsecure, but the default will continue to be to display the HTTP version first.

I had version 67 of Chrome so I updated to 68.

The co-host Jason Howell said the he uses a Chrome Extension called HTTPS EVERYWHERE that looks for HTTPS first. You can get HTTPS EVERYEHERE from the Chrome Web Store.

I went ahead and installed this extension, but it made no difference.

Consequently, I decided to use the Google “Remove Outdated Content” tool to ask it to remove “http”. I will wait and see what happens now.

Some minutes later this request was declined with a number of generic reasons listed including things like “already removed” and “duplicate request” etc.. But the one that caught my eye was “The content you submitted for cache removal appears on a third-party page.”

Numerous Google searches suggested that the “third party” would more than likely be  WordPress and/or GoDaddy and there is supposed to be a “clear cache” option in both.

I have informed Google and Bing search, cleared my Browsers and flushed the DNS cache on my computer, altered all of the links in WordPress and the GoDaddy WordPress Application  (see previous post for details) plus the link in Open Live Writer that I use to write these blog posts.

Therefore, the problem is almost certain to be with caching of the home page by either WordPress or GoDaddy. I logged into my WordPress Admin but the only “Clear Cache” I could find was in Google Analytics and clearing this did not solve the problem. Same with GoDaddy C Panel,  I could not find a way to clear any cache.

So, it looks like I will have to live with the problem until it fixes itself.